Question 1

Are your items authentic?

Accepted Answer

Yes! We only sell 100% authentic, official items from trusted suppliers and sources.

Question 2

Do you sell pre-orders?

Accepted Answer

Yes! Some items are listed as Pre-Order. The estimated release date (if available) will be mentioned in the product details.

Question 3

Will the item look exactly like the photos?

Accepted Answer

We do our best to show accurate photos, but minor differences in colors or packaging may happen due to lighting, manufacturer updates, or screen settings.

Question 4

Do you restock sold-out items?

Accepted Answer

Sometimes! Restocks depend on supplier availability. Feel free to message us to check.

Question 5

Do you offer gift wrapping or gift notes?

Accepted Answer

Yes! ✨️ We offer gift wrapping and can include a gift note/message if you’d like. Just leave your message in the notes at checkout (or email us after ordering) and we’ll take care of it.

Question 6

Do you ship internationally?

Accepted Answer

Yes, we ship internationally where available. Shipping rates are calculated at checkout based on destination and package weight.

Question 7

Will I pay customs fees?

Accepted Answer

International orders may be subject to customs duties/taxes depending on the destination country. These fees are the customer’s responsibility.

Frequently Asked Questions